Information Security

eClerx Markets guarantees information security controls are correctly applied and integrated

At eClerx Markets, we offer state of the art facilities and infrastructure complete with secured access, 24X7 power backup, office equipment, and administrative support. Additionally, many of our customers have dedicated offshore development centers that are configured to client policies. Our ISG (Information Security Group) establishes, implements, and improves the Information Security Management System (ISMS) framework across the organization. We excel at providing assurances to our internal and external client stakeholders about the information security of data created, processed, stored, transferred or managed by our organization.


eClerx Markets is ISO 27001:2013, SAS 70 / SSAE 16, ISO 20001:2011 and PCI DSS certified and actively participates in internal audits, third-party audits, and client audits.


Our approach covers physical and IT security.


Given the critical and time-sensitive nature of our client support activities, eClerx Markets maintains a robust and comprehensive Continuity of Business (COB) plan for all of our operations.


We comply with various data privacy legislation in India, as well as globally, and aim to adopt best practices data protection procedures in relation to all of our activities.